http://metrowidecourier.com/
I switched to this courier from Xend Express after my previous nightmare of their service hoping to get a better one. To my dismay, it's worst!
This is what happened. I booked my pick up online on their website and my shipment was picked up right on time the next day. The problem started when the agent (formerly from Xend Express) didn't bring extra Airway Bill and Pouch. It's my 3rd time with them and i wasn't given a supply yet. So i wrote down the address of the Recipient in a piece of paper and the agent promise to text me the tracking # so i also wrote down my mobile #. The agent said that the package will be delivered the next day (friday).
The next morning, someone texted me and it stated like this "Good am Ms. C, i have a package to deliver. may i know your exact location". I texted back to say that i am the seller not the recipient. I even called the # many times. NO ANSWER, NO REPLY. I search on google map the landmarks of the stated address of the buyer then i texted the agent about it. Again, NO REPLY, NO ANSWER.
Saturday, Sunday passed. I was wondering if the package was delivered.
Monday morning i got the same text again so i was dismayed. It means the package wasn't delivered yet. I pmed the buyer on ebay to ask the mobile # of Ms. C and i got a reply few hours after. I texted the agent again to text Ms. C on the mobile # provided. NO REPLY, NO ANSWER.
I got annoyed already so i called all their #'s +639179089027, +639225180005, +639172088000, +639228927086. Again, NO ONE ANSWERED MY CALL.
And now i'm just wondering what will happen to my package.
METROWIDE COURIER SUCKS IN CUSTOMER SERVICE, DELIVERY!!!
AVOID THIS AT ALL COST!!!
I switched to this courier from Xend Express after my previous nightmare of their service hoping to get a better one. To my dismay, it's worst!
This is what happened. I booked my pick up online on their website and my shipment was picked up right on time the next day. The problem started when the agent (formerly from Xend Express) didn't bring extra Airway Bill and Pouch. It's my 3rd time with them and i wasn't given a supply yet. So i wrote down the address of the Recipient in a piece of paper and the agent promise to text me the tracking # so i also wrote down my mobile #. The agent said that the package will be delivered the next day (friday).
The next morning, someone texted me and it stated like this "Good am Ms. C, i have a package to deliver. may i know your exact location". I texted back to say that i am the seller not the recipient. I even called the # many times. NO ANSWER, NO REPLY. I search on google map the landmarks of the stated address of the buyer then i texted the agent about it. Again, NO REPLY, NO ANSWER.
Saturday, Sunday passed. I was wondering if the package was delivered.
Monday morning i got the same text again so i was dismayed. It means the package wasn't delivered yet. I pmed the buyer on ebay to ask the mobile # of Ms. C and i got a reply few hours after. I texted the agent again to text Ms. C on the mobile # provided. NO REPLY, NO ANSWER.
I got annoyed already so i called all their #'s +639179089027, +639225180005, +639172088000, +639228927086. Again, NO ONE ANSWERED MY CALL.
And now i'm just wondering what will happen to my package.
METROWIDE COURIER SUCKS IN CUSTOMER SERVICE, DELIVERY!!!
AVOID THIS AT ALL COST!!!
This is true. They will also ask extra money from you, telling you that the info on the website is not true.
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